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Customer Help
> Car Insurance Help
Car Insurance Help
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Using or proving No Claims Discount (NCD)
Moving to another insurer
Protecting your NCD
Using NCD for more than one car
Proving your NCD
Checking if we've received proof of
your NCD
Renewing your insurance
How to renew your policy
Renewal prices
I've found a better price - can you beat it?
Gender neutral pricing
Change or update policy details
View or print your policy documents
How to correct errors in your policy
View or change driver details
View or change address details
View or change contact details
Add a driver
View or change car details
View or change payment details
Get a quote for an additional car
Add driving abroad cover
Gender neutral pricing
Payments and finance
How to pay for your insurance
Find payment dates and payment schedules
Changing preferred payment dates
Paying with someone else's payment card
Late payments
How to set up your direct debit
View or change bank or payment card
details
View or change direct debit details
Refunds
When we take credit card payments
When we take direct debit payments
How to pay arrears
Make or track a claim
Make a claim
Checking progress on a claim
Police enquiries
Your username and password
What to do if you forget your password
What to do if you forget your username
Who and what we cover
Types of cover
Who we cover
Driving someone else's car
Do you cover motorbikes?
Do you cover for business use?
Do you cover written-off vehicles?
Windscreen cover
Do you cover for driving abroad?
Setting up your insurance
How to set up your policy
How to correct errors in your policy
I've found a better price - can you beat it?
How to get a second quote
Gender neutral pricing
Avoiding admin charges
How to avoid admin fees
Admin fees for changes made by phone
Types of changes charged for when made by phone
Types of changes that are free when made by phone
Print or view policy documents
View or print your policy documents
How to get new documents after a
policy change
Getting car tax
Getting policy documents
Add/change car or driver
View or change driver details
Add a driver
View or change car details
Get a quote for an additional car
Your online account (Swift Space)
What to do if you forget your password
What to do if you forget your username
Driving abroad
What to do when driving abroad
How to add extended European
cover
Cancelling your insurance
Cancelling your insurance
Selling your car
Scrapping your car
Refunds
Proving No Claims Discount to your new insurer
Making a complaint
How to make a complaint
About Swiftcover
Why choose Swiftcover?
Marketing campaigns
100% online insurance
How we use your information
Competitions
A - Z help listing
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Existing customers
Manage your policy
View certificate and documents
Make a claim
Add driving abroad cover
Customer log in
Forgotten your log in details?
