To cancel your insurance, you need to call us. Please contact our Help Team on 0871 271 4012*.
Upon cancellation, you will need to declare that you will destroy all copies of the Certificate of Motor Insurance relating to your policy (whether held in paper, electronic, digital or any other format) within seven days, in accordance with the Road Traffic Act 1988.
Find out how we process refunds
Please note: From 2011, continuous car insurance will be a legal requirement.
*Lines are open Monday to Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9am to 5pm. Calls will be charged at 10p a minute from BT landlines. Calls from other networks or from outside the UK may vary.