What to do if you forget your username

Your user name? Use your email address

Your user name gives you instant access to your personal My Swift Space - your secure online account. And it should be easy to remember - because it's simply your email address.

If you have more than one email address, and cannot remember which one you used when you first took out Swiftcover insurance, we can help you view it online.

Try to log in to My Swift Space and click 'Forgotten your email address?' You'll then be prompted to answer a number of security questions.

Get the answers right, and your email address will be displayed on screen. You can then change it to one you prefer in My Swift Space. And that will be your new user name - and the email address we'll use to contact you.
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Swiftcover and swiftcover.com are both trading names of AXA Insurance UK plc, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority