How to make a claim

You can do this online

Log in to your account (Swift Space)
Complete the online claims form
A member of our Claims Team will contact you within four working hours

Existing customers

Make a claim

Accident or incident

You can register your claim online, by phone or by email.

Register online
Phone from UK: 0871 984 3333
Phone from Abroad: 0044 1892 500169
Email: claims@swiftcover.com

Please note that if you register your claim by email you should include:

Your date of birth
Your postcode
Your policy number (if applicable)

Phone lines are open Mon - Fri 8am to 8pm, Sat 9am to noon. Closed Sun and Bank Holidays.

All calls are charged at national rate and may be monitored or recorded for training purposes.

Breakdown cover

If you have an in-force swiftcover breakdown policy and your car breaks down please call our 24 hour hotline on 0800 107 7006. Please have the following information ready to give to our Rescue Controller, who will use this to validate your policy.

Your return telephone number with area code.
Your car registration.
The precise location of your car (or as accurate as you are able in the circumstances).

Legal cover

If you have an in-force policy with legal cover you can register your claim by phone or by email.

Phone from UK: 0871 984 3333
Phone from Abroad: 0044 1892 500169
Email: claims@swiftcover.com

Please note that if you register your claim by email you should include:

Your date of birth
Your postcode
Your policy number (if applicable)

Phone lines are open Mon - Fri 8am to 8pm, Sat 9am to noon. Closed Sun and Bank Holidays.

All calls are charged at national rate and may be monitored or recorded for training purposes.

Replacement car cover

If you have an in-force policy with replacement car cover you can register your claim by phone or by email.

Phone from UK: 0871 984 3333
Phone from Abroad: 0044 1892 500169
Email: claims@swiftcover.com

Please note that if you register your claim by email you should include:

Your date of birth
Your postcode
Your policy number (if applicable)

Phone lines are open Mon - Fri 8am to 8pm, Sat 9am to noon. Closed Sun and Bank Holidays.

All calls are charged at national rate and may be monitored or recorded for training purposes.

Personal accident extension cover

If you have an in-force policy with personal accident extension cover you can register your claim by phone or by email.

Phone from UK: 0871 984 3333
Phone from Abroad: 0044 1892 500169
Email: claims@swiftcover.com

Please note that if you register your claim by email you should include:

Your date of birth
Your postcode
Your policy number (if applicable)

Phone lines are open Mon - Fri 8am to 8pm, Sat 9am to noon. Closed Sun and Bank Holidays.

All calls are charged at national rate and may be monitored or recorded for training purposes.

Lost car key cover

If you have an in-force policy with lost car key cover you can register your claim by phone or by email.

Phone from UK: 0871 984 3333
Phone from Abroad: 0044 1892 500169
Email: claims@swiftcover.com

Please note that if you register your claim by email you should include:

Your date of birth
Your postcode
Your policy number (if applicable)

Phone lines are open Mon - Fri 8am to 8pm, Sat 9am to noon. Closed Sun and Bank Holidays.

All calls are charged at national rate and may be monitored or recorded for training purposes.

Claims - Glass Claims

In the event you need to make a glass claim, please refer to the following information.

Our Glass line is operated 24/7 by our approved glass supplier AA Auto Windshields. Remember, if you use an unauthorised supplier the most we will pay is £100 towards a replacement or £50 towards a repair.

BY PHONE

You can contact the Swift Glass Team on the number below:

Swift Glass Team: 0871 231 2310

Lines are open 24 hours a day every day. Calls will be charged at 10p a minute from BT landlines. Calls from other networks or from outside the UK may vary. Calls may be monitored or recorded for training purposes.