How much is the admin fee should a change or correction be made to your policy by a member of our team?
We reserve the right to charge an admin fee of up to £30.00 should a change or correction be made to your policy by a member of our team, on top of the cost of the change itself (e.g. up to £30 plus any change in your premium). However, you can avoid most admin fees by making the change yourself online.
What if you need to make several changes or corrections at once?
If several changes or corrections are made to your policy through a single phone call we will only charge the administrative fee once; e.g. if you change address and your vehicle at the same time you will be charged just the one admin fee of up to £30 on top of any change in your premium.
What if you need to make several changes or corrections separately?
If you make more than one change or correction through separate phone calls you will be charged the administrative fee of up to £30 for each change or correction made; e.g. if you call to change your address and call again 30 minutes later to change your vehicle we will charge you an administrative fee of up to £30 for each change or correction on top of any change in your premium.
Why does Swiftcover charge an admin fee for any changes or corrections made to your policy by a member of our team?
As we are an online insurer you have the ability to make most changes or corrections you need via your online account without incurring an administration charge. Our administration charges are to cover costs, not to make a profit, and help us keep our policy prices low.
For more information please refer to our
terms and conditions which state our right to charge.